Cancellation policy
Last updated: August 2, 2026
This Subscription Policy applies to recurring purchases made through takepure.co. Pure is operated by Yannic Buchert (“Pure,” “we,” “us,” or “our”). By selecting a subscription at checkout, you agree to this Policy and our Terms of Service, Refund Policy, Shipping Policy, and Privacy Policy.
Automatic Renewal
YOUR SUBSCRIPTION RENEWS AUTOMATICALLY UNTIL YOU CANCEL.
By starting a subscription, you authorize Pure and our payment-service providers to charge the payment method provided at checkout automatically for each renewal. The charge includes the subscription price shown at checkout, plus applicable taxes and shipping charges.
The current Pure product subscription renews and ships every four weeks unless another interval is clearly selected and displayed in your checkout and order confirmation. There is no minimum commitment.
How to Cancel
You may cancel at any time without calling us and without a cancellation fee:
- Self-service: Visit takepure.co/a/subscriptions/login, enter the email address connected to your subscription, and use the secure link sent to your email to access the subscription portal. Select the subscription and choose the available cancellation option.
- Email: Send a request from the email address connected to the subscription to info@takepure.co. Include your name and, if available, your order number.
Cancellation becomes effective once processed and prevents future renewal charges. To avoid the next renewal, cancel before the scheduled charge date. A cancellation cannot reverse a renewal that has already been charged or an order that has entered fulfillment, but that order may still qualify under our Refund Policy.
Managing Your Subscription
The self-service portal may allow you to view your next charge date, update contact or shipping information, change your payment method, skip or reschedule an upcoming order, pause, reactivate, or cancel, depending on the options available for your subscription. You can also email us for assistance.
Changes must be completed before the next scheduled charge to apply to that renewal. Changes made after a charge has been processed apply to future renewal cycles.
Renewal Charges and Price Changes
Your renewal price is the price associated with your subscription, subject to any continuing discount displayed when you subscribed. If we make a material price or frequency change to an active subscription, we will provide advance notice by email where required by law. You may cancel before the change takes effect.
Failed Payments
If a renewal payment fails, our subscription or payment provider may retry the charge and send you an email requesting updated payment information. We may pause or cancel a subscription after repeated unsuccessful attempts. No shipment is sent until the applicable renewal payment is successfully processed.
Shipping and Delivery
Subscription orders follow the processing and transit estimates in our Shipping Policy. You are responsible for keeping your shipping address current before each renewal. Address changes made after fulfillment begins may not apply to the current shipment.
Refunds
Cancelling a subscription and requesting a refund are separate actions. Cancellation stops future renewals. Refunds for initial and renewal orders are governed by our Refund Policy, including the 30-day request period measured from delivery.
Email Communications
We send transactional emails needed to operate your subscription, including confirmations, payment or shipping updates, and secure portal links. These operational messages are not marketing emails and may continue while your subscription is active.
Contact
Subscription support and cancellation requests: info@takepure.co
Operator: Yannic Buchert, Sebastian-Schwarz-Straße 3/3, 4840 Vöcklabruck, Austria.